The policy

This privacy policy is for this website, and served by Your Time Therapy, 78 Holloway Avenue, Bournemouth, BH11 9JT and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhere to. Additionally it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer / device in order to serve it to you. Our contact information is provided if you have any questions.

The DPA & GDPR May 2018

We and this website complies to the DPA (Data Protection Act 1998) and already complies to the GDPR (General Data Protection Regulation) which comes into affect from May 2018.

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti virus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti virus software or similar applications.

Contact & Communication With us

Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

External Website Links & Third Parties

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites).

Shortened URLs; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Counselling Sessions

Your counsellor may take notes to record brief details about what is discussed during the sessions and about clients’ process. Your counsellor may also store other information as supplied by the client for the purposes of assisting the work carried out during sessions. All records are held securely.

Social Media Policy

We do not use social media in connection with this business.

What information do we share?

Your Time Therapy is committed to ensuring that your privacy is protected. We will not share any information about you with other organisations or people, except in the following situations:

  • Consent– We may share your information with others whom you have requested or agreed we should contact.
  • Serious harm– We may share your information with the relevant authorities if we have reason to believe that this may prevent serious harm being caused to you or another person.
  • Compliance with law– We may share your information where we are required to by law or by the regulations and other rules to which we are subject. , e.g. if terrorism or money laundering is involved; or via a court order for disclosure.
  • Supervision – All counsellors undergo regular professional supervision where they discuss their client work in order to be able to offer their clients the best possible service. You will not be personally identified during this process. The Supervisor shares the same commitment to confidentiality as the counsellor.
  • Invoices etc. – If your sessions are paid for or arranged via a third party, e.g. a friend, family member, employer or other organisation, your counselling information will not be shared, other than payment requests, invoices, receipts, and confirmation that your counselling sessions are taking place with us. Details about what is discussed in your sessions will remain confidential between you and your counsellor.

Your rights

You have the right to ask us to provide a copy of the information held by us in our records.

You also have the right to require us to correct any inaccuracies in your information. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

You may withdraw your consent for us to hold and process your data at any time. However, if you do this while actively receiving counselling at Your Time Therapy, your counselling would have to end. You can withdraw your consent by writing to us or emailing us.

Resources & Further Information

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